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Customer Quotes

Read what our customers have to say or share your own exceptional service experiences here!

A

"Bryan, RJ, and Kim continue to supply ACH the best customer service! They do an excellent job that goes beyond the call of duty. We maintain our reliance on the trio to support our success in the EDI arena."

"Thank you again for over 10 years of impressive service and unparalleled customer support. You company takes the work out of EDI."

"Tom, thanks for all your support. appreciate your help and you always have a 'great' attitude. I honestly believe that my success at Advantage has to do with how well we work together."

"Bryan, RJ, and Kim truly are doing an excellent job that goes FAR above and beyond the call of duty. I cannot even express how instrumental they have been to our success. they should be praised.

 


B
"Just wanted to comment that the service from the Kleinschmidt group is fantastic. The team members who always provide the fantastic service-Mike U., Kim and Eva-are certainly doing things the right way. Thanks again!"

"Kurt and Kim, I just want you to know how much I appreciate your help during Bacova Guild's EDI conversion from Burlington to Kleinschmidt. Bacova could not have accomplished this tremendous task without your support."

"As I have said in the past, Bacova certainly did pick the right EDI service provider!"

 


C
". your staff has helped me, and ConAgra, make our jobs easier by the superior customer service they provide ALL THE TIME!"

"Mike U. and Charlie B.. always go the extra mile. We are very fortunate to work with such professionalism and quality service."

"My sincere appreciation for a job done exceptionally well each time!!"

"Charlie B. and Mike U. have gone above and beyond what is expected, even though expectations for these two are very high. They put the value in VAN."

 


D
".thanks and appreciation for the work provided by Eva G.. we do appreciate her efforts on your behalf to make us feel that your company cares about its customers, regardless of their size."

"Again thanks for your employees doing an excellent job."

"I wanted to take the time to let you know how much I appreciate the support of Norma Vega. and be aware of how much we appreciate [Kleinschmidt] services at Dow AgroSciences."

"You always take such good care of me. Thank you!"

 


G
"I particularly wanted to praise Larry and Eva. always responsive and very friendly. Best of all, their answers were always correct!"

 


H
".thank you for the top-notch assistance we have received the last several months from your technical services personnel. They are quite unique relative to other VAN technical service employees in that they are all 1) technically proficient and 2) very willing to help their customer!"

"Norma clearly understands the importance of client relationships and the criticality of time-sensitive transmissions."

"Bill and Jack from Kleinschmidt have proven to be extremely flexible for us so far, and are able to adapt to any changes we are throwing their way ... Their "can do" attitude is helping a huge amount given the tight timescales we have for Oasis."

 


K
"Once again Kleinschmidt has come to our rescue."

"Thanks to the efforts of Kleinschmidt, K Line was able to meet the deadline for US Customs as well as maintain tight control of the data operation throughout our global scope."

"You have a really good group of employees. thank you for empowering your people to succeed."

 


M
"I would like to take a moment to thank you and your Kleinschmidt team for all the effort put forth in making the Logistics Activity website a reality."

 


N
"I would like to extend my thanks for a job well done."

"We, at National Freight, are very pleased with our partnership with Kleinschmidt."

"From testing through go-live, our experience with Kleinschmidt has proven to be nothing but positive. Again, please accept my thanks for your assistance."

"You went above and beyond the call of duty to help us get the correct information to our customers. These corrections would not have been possible without your help!"

 


P
"You should be very proud of the work you guys have done!! I sure am."

". complex stuff, but we knew you could do it."

"Thanks for the great customer service that you provide!"

"This is to let you know the excellent job and the high quality in the customer service that Norma has provided us. Employees like her make the difference."

"At any given time I can call or email and will be sure to receive a confident response to whatever the issue may be. Thanks for all the dedicated work!"

 


T
"I want to publicly thank Kleinschmidt for saving my bacon!"

".the EDI process is very delicate. Kleinschmidt really does monitor our connections and follows the escalation protocols we established with them."

"I would like to take this opportunity to convey my thanks for the outstanding work done by Eva and Jim. These processes

used to take us months and Jim was able to make it happen in a few days."

"The exceptional work is greatly appreciated."

"Thanks for all the outstanding efforts with this project with such short deadlines."

 


W
"If I haven't told you lately, Kleinschmidt is awesome! Thank you so much for your quick response!"