Your login is now case sensitive. If you had an existing login prior to September 21st and this is your first login attempt since that date, please be aware that your login credentials may be stored in our system as UPPERCASE values.
If you are having difficulty logging in for the first time since this update, please try using UPPERCASE values of your existing login and password.
Once you have logged in, you will be asked to update your password to a new case sensitive value. Your existing username will remain UPPERCASE and your password in the future will be the case sensitive value that you create.
- via email at email@example.com
- via telephone at (847) 945-1000
- via the chat feature on this page